Reboot - DFW node [Completed]

We wil be rebooting one of our DFW nodes tonight to apply urgently needed updates and performance fixes. Total downtime should be less than 1 hour.

update - reboot complete, VPS are starting now and should be back online shortly

14th Dec 2018
Performance upgrades - USA

We will be performing system performance upgrades tonight on several nodes, VPS hosted on the node will show as offline between 12am CST and 1am CST. (though they may come back online sooner than 1 am)

Total expected downtime for clients affected is less than 1hour.

5th Dec 2018
Hypervisor migration

On October 11th, starting at 7 am EST, we will be migrating one of our hypervisors, 4701guest1, to new hardware.

This will provide better stability and performance for the hypervisor.

We expect downtime to last 15-20 mins. We will do our best to minimize this as much as possible.

9th Oct 2018
Maintenance in two hypervisors

On Friday Sep 21st, starting at 2 am EST, VPSCheap will be performing scheduled maintenance in two of our hypervisors. We will do our best to minimize any impact that might arise from this.

20th Sep 2018
[Completed] Node reboot for upgrades

We will be rebooting one of our nodes tonight for network performance enhancement starting at 11pm CST. Total expected downtime for clients impacted should be less than 15 minutes.

31st Aug 2018
[RESOLVED] - Known issues with DNS Management

Update:This issue has been resolved and all customer DNS functions should be functional at this time. Please contact customer care if you experience any difficulty.Original Message:The VPSCheap team is currently aware of an issue affecting customer's ability to add, edit, or remove DNS zones from the DNS management control panel. The issue has ... Read More »

16th Aug 2018
Storage Performance Improvement - March 17th

The majority of rebuilds are complete on our large storage array, all client services were returned to normal late last night/ early this morning.
Some minor repairs are still underway but we do not expect any impact on client side operations at this time.

17th Mar 2018
Storage Performance Improvement - March 16th

Hello,
The large storage array which underlies some nodes is performing a partial rebuild which is causing some delays,
the issue will resolve over the course of the evening.


 

16th Mar 2018
Node reboot for upgrades

We will be performing some node restarts tonight to upgrade system resources, client VMs will be restarted automatically during this process

2nd Mar 2018
Node reboots for upgrades

We will be rebooting some nodes tonight to increase CPU resources, client VMs will be restarted automatically

1st Mar 2018