[Completed] Client Area Upgrade

Update: All credit and debit card functions are now fully operational. Thanks for your patience. Update: The upgrade has been completed. We are aware of the following issues at this time that are continuing to be troubleshooted: Some customers are experiencing issues updating credit or debit cards on file from the Client Area. Technicians ... Read More »

23rd Oct 2019
Drive replacement in hypervisor

One of our hypervisors will be undergoing a hard drive replacement on Sat September 7th starting at 2 pm EST. Expected downtime is 30 minutes.

7th Sep 2019
Storage System work

We will be performing work on our storage system for our DFW budget VPS services tonight.
Total downtime should be less than 1 hour for clients impacted.

29th Jun 2019
[Complete] Scheduled reboot of DFW node

We will be rebooting one of our DFW nodes tonight at 12:00 am, CST to perform maintainence. Total downtime for client VMs should be less than 30 minutes.

27th May 2019
Scheduled maintenance on KVM node

On Sunday March 10th, starting at 10 am EST, we will be conducting scheduled maintenance in our KVM hypervisors. KVM customers might experience intermittent downtime during a 60-minute period.

We apologize for the inconvenience.

7th Mar 2019
Reboot DFW Node [Completed]

We will be rebooting one of our DFW nodes tonight to apply an upgrade, we expect minimal downtime for client VMs on the affected node.

30th Jan 2019
Reboot DFW Node (Completed)

An unplanned restart was performed for one of our DFW nodes due to a DOS type event. VMs are starting normally and should all be back online within 30-60 minutes.

18th Dec 2018
Reboot - DFW node [Completed]

We wil be rebooting one of our DFW nodes tonight to apply urgently needed updates and performance fixes. Total downtime should be less than 1 hour.

update - reboot complete, VPS are starting now and should be back online shortly

14th Dec 2018
Performance upgrades - USA

We will be performing system performance upgrades tonight on several nodes, VPS hosted on the node will show as offline between 12am CST and 1am CST. (though they may come back online sooner than 1 am)

Total expected downtime for clients affected is less than 1hour.

5th Dec 2018
Hypervisor migration

On October 11th, starting at 7 am EST, we will be migrating one of our hypervisors, 4701guest1, to new hardware.

This will provide better stability and performance for the hypervisor.

We expect downtime to last 15-20 mins. We will do our best to minimize this as much as possible.

9th Oct 2018