Software upgrades to the Client Area (https://crm.vpscheap.net/)

At approximately midnight US Eastern Daylight Time on Monday our staff will temporarily close the Client Area to upgrade our software and introduce new features to allow us to serve you better. This outage is expected to last no more than 30 minutes. Should you require assistance with your services during this time please feel free to reach out to ... Read More »

24th Aug 2017
[RESOLVED] node27 maintenance window on Aug 3rd

On August 3rd starting at 3 am EDT our technicians will be performing scheduled maintenance on node27. Some downtime will be necessary to check for filesystem issues.

We apologize in advance for the inconvenience this might cause.

UPDATE - 03:24 EDT:
Schedule maintenance is finished and node 27 is back online.

1st Aug 2017
[RESOLVED] Issues with node27

Technicains are currently aware of an outage for customers on node27.vpscheap.net and are working to resolve the issue. Thank you for your patience!

Update - Service has been restored at this time. We will schedule a preventative maintenance window in the future to prevent further issues and ensure service reliability

1st Aug 2017
[RESOLVED] node27 Issues

We are currently facing issues with this node and we are actively investigating the issue. We apologize for the inconvenience, and appreciate your patience as we work to resolve this.

Update : The Server is back online. All the services are up and running fine. Thank you for your patience and cooperation.

 
 

19th Jul 2017
RESOLVED - Issues with PayPal Payments

We are currently aware of an issue with processing PayPal payments. We have implemented a fix to the issue. All new payments as of 1545 US EDT 7 July should be immediately shown in the Client Area. All payments made in the early night hours of 14 July through the time listed above may take some time to show up. If you are experiencing issues with ... Read More »

15th Jul 2017
Reboot of nodes for updates over next 72 hours

We will be rebooting multiple nodes over the next 72 hours to apply kernel updates needed by the latest Ubuntu and Debian Operating Systems to function properly.
Total downtime for clients should be less than 10 minutes and VPS will restart automatically.
We will be performing the reboots after hours, between 2-3 AM CST.

15th May 2017
Reboot of node23 for updates

Technicians will be rebooting node23 at 2 AM US Eastern Daylight Time to apply feature updates to the underlying software in order to continue to provide our customers with the best possible service.Customers who servers reside on this node will have their servers properly shut down and then rebooted when the node comes back online. Less than 25 ... Read More »

12th May 2017
Client Area Software Update

VPSCheap underwent a major software upgrade on 4/24/17 to better serve its customers. The following issues are known at this time: Customers unable to view services/showing correctly on the Client Area Homepage - This has been resolved. Support ticket previews on the Client Area Homepage are not displaying correctly - This has been ... Read More »

24th Apr 2017
Reboot of node28 for updates

Technicians will be rebooting node28 at 2 AM US Eastern Daylight Time to apply feature updates to the underlying software in order to continue to provide our customers with the best possible service.Customers who servers reside on this node will have their servers properly shut down and then rebooted when the node comes back online. Less than 25 ... Read More »

31st Mar 2017
Client Area Maintenance

Our administration team will be conducting regular maintenance on the billing system tonight between the hours of 11 PM and 2 AM US Eastern Time. The system may be inaccessible at that time. Thank you for your patience.

15th Feb 2017