[Completed] Node reboot for upgrades

We will be rebooting one of our nodes tonight for network performance enhancement starting at 11pm CST. Total expected downtime for clients impacted should be less than 15 minutes.

31st Aug 2018
[RESOLVED] - Known issues with DNS Management

Update:This issue has been resolved and all customer DNS functions should be functional at this time. Please contact customer care if you experience any difficulty.Original Message:The VPSCheap team is currently aware of an issue affecting customer's ability to add, edit, or remove DNS zones from the DNS management control panel. The issue has ... Read More »

16th Aug 2018
Storage Performance Improvement - March 17th

The majority of rebuilds are complete on our large storage array, all client services were returned to normal late last night/ early this morning.
Some minor repairs are still underway but we do not expect any impact on client side operations at this time.

17th Mar 2018
Storage Performance Improvement - March 16th

Hello,
The large storage array which underlies some nodes is performing a partial rebuild which is causing some delays,
the issue will resolve over the course of the evening.


 

16th Mar 2018
Node reboot for upgrades

We will be performing some node restarts tonight to upgrade system resources, client VMs will be restarted automatically during this process

2nd Mar 2018
Node reboots for upgrades

We will be rebooting some nodes tonight to increase CPU resources, client VMs will be restarted automatically

1st Mar 2018
December 29th maintenance on Dallas hypervisor

On December 29th, starting at 3 am EDT, our technicians will be performing scheduled maintenance in one of our Dallas hypervisors. Some downtime will be necessary. We will do everything we can to minimize the impact. The vast majority of customers will not be affected by this.

We apologize in advance for the inconvenience this might cause.

26th Dec 2017
Software upgrades to the Client Area (https://crm.vpscheap.net/) - 11/9/17 11:30 PM US EDT

At approximately 11:30 PM (2330 hrs) US Eastern Standard Time on Thursday 11/9/17 our staff will temporarily close the Client Area to upgrade our software and introduce new features to allow us to serve you better. This outage is expected to last no more than 60 minutes. Should you require assistance with your services during this time please feel ... Read More »

9th Nov 2017
Hypervisor maintenance on atl1ovz1 - September 15th

On September 15th starting at 2 am EDT our technicians will be performing scheduled maintenance in one of our Atlanta hypervisors. Some downtime will be necessary. We will do everything we can to minimize the impact. The vast majority of customers will not be affected by this.

We apologize in advance for the inconvenience this might cause.

6th Sep 2017
Software upgrades to the Client Area (https://crm.vpscheap.net/)

At approximately midnight US Eastern Daylight Time on Monday our staff will temporarily close the Client Area to upgrade our software and introduce new features to allow us to serve you better. This outage is expected to last no more than 30 minutes. Should you require assistance with your services during this time please feel free to reach out to ... Read More »

24th Aug 2017