Server maintenance on May 30th

On May 30th, at 10 am EST, we will be performing a drive replacement in one of our servers.

Some customers might experience downtime of 20-30 minutes as a result.

We apologize for the inconvenience.

28th May 2020
CentOS 8 and Ubuntu 20.04 LTS Available for KVM Plans!

CentOS 8 and Ubuntu 20.04 LTS are now available for all KVM VPS customers! You may rebuild your KVM VPS with CentOS 8 using your Client Area. Need to retain data? Simply order a new VPS, selecting CentOS 8 during the checkout process, and then migrate your data. Once completed, simply open a support ticket and mention that you did a CentOS 8 ... Read More »

30th Apr 2020
[Scheduled] Core Network Maintenance - 3/12/20

A network link provider will be preforming scheduled maintenance during the following window:
03/12/2020 0100 to 0700 US EDT

During this period, some customers may experience brief connectivity disruptions

Thank you for your understanding!

12th Mar 2020
[Completed] Hypervisor reboot on Feb 27th at 9 pm EST

We will be conducting a quick reboot of one of our hypervisors at 9 pm EST. Downtime isn't expected to last more than 15 minutes.

27th Feb 2020
Crypto Currency Payment Maintenance - 1/26/20 1600 EST

Our crypto currency payment processor will be conducting scheduled maintenance on January 26, 2020 starting at 1600 US Eastern Standard Time, lasting up to 4 hours.

If you experience difficulty making a payment during this time frame, please try again once the maintenance window has been completed.

Thanks for your understanding!

24th Jan 2020
[Completed] Dallas Network Maintenance (8PM EST - January 21, 2020)

Network engineers will be performing maintenance on the core network infrastructure in our Dallas, Texas facility on January 21, 2020, at 8 PM EST. The maintenance window is scheduled to open at 8 PM EST and close at 10 PM EST. During the maintenance window services may become unavailable for short periods of time while the network ... Read More »

21st Jan 2020
[In Progress] New Help Desk Deployment (12 PM EST - January 22, 2020)

Starting January 23, 2020, at 12:00 PM EST our development team will begin the initial deployment of our brand new help desk system. The software vendor for our existing help desk solution has chosen to discontinue development of their software prompting us to begin the transition to our brand new help desk. The initial feature set of our new ... Read More »

20th Jan 2020
[Completed] Client Area Upgrade

Update: All credit and debit card functions are now fully operational. Thanks for your patience. Update: The upgrade has been completed. We are aware of the following issues at this time that are continuing to be troubleshooted: Some customers are experiencing issues updating credit or debit cards on file from the Client Area. Technicians ... Read More »

23rd Oct 2019
Drive replacement in hypervisor

One of our hypervisors will be undergoing a hard drive replacement on Sat September 7th starting at 2 pm EST. Expected downtime is 30 minutes.

7th Sep 2019
Storage System work

We will be performing work on our storage system for our DFW budget VPS services tonight.
Total downtime should be less than 1 hour for clients impacted.

29th Jun 2019