Announcements

On September 15th starting at 2 am EDT our technicians will be performing scheduled maintenance in one of our Atlanta hypervisors. Some downtime will be necessary. We will do everything we can to minimize the impact. The vast majority of customers will not be affected by this. We apologize in advance for the inconvenience this might cause.

At approximately midnight US Eastern Daylight Time on Monday our staff will temporarily close the Client Area to upgrade our software and introduce new features to allow us to serve you better. This outage is expected to last no more than 30 minutes. Should you require assistance with your services during this time please feel free to reach out to our support team at [email protected] T...

On August 3rd starting at 3 am EDT our technicians will be performing scheduled maintenance on node27. Some downtime will be necessary to check for filesystem issues. We apologize in advance for the inconvenience this might cause. UPDATE - 03:24 EDT: Schedule maintenance is finished and node 27 is back online.

[RESOLVED] Issues with node27
Tuesday, August 1, 2017

Technicains are currently aware of an outage for customers on node27.vpscheap.net and are working to resolve the issue. Thank you for your patience! Update -  Service has been restored at this time. We will schedule a preventative maintenance window in the future to prevent further issues and ensure service reliability

[RESOLVED] node27 Issues
Wednesday, July 19, 2017

We are currently facing issues with this node and we are actively investigating the issue. We apologize for the inconvenience, and appreciate your patience as we work to resolve this. Update : The Server is back online. All the services are up and running fine. Thank you for your patience and cooperation.    

RESOLVED - Issues with PayPal Payments
Saturday, July 15, 2017

We are currently aware of an issue with processing PayPal payments. We have implemented a fix to the issue. All new payments as of 1545 US EDT 7 July should be immediately shown in the Client Area. All payments made in the early night hours of 14 July through the time listed above may take some time to show up. If you are experiencing issues with services due to a payment credit not being...

We will be rebooting multiple nodes over the next 72 hours to apply kernel updates needed by the latest Ubuntu and Debian Operating Systems to function properly. Total downtime for clients should be less than 10 minutes and VPS will restart automatically. We will be performing the reboots after hours, between 2-3 AM CST.

Reboot of node23 for updates
Friday, May 12, 2017

Technicians will be rebooting node23 at 2 AM US Eastern Daylight Time to apply feature updates to the underlying software in order to continue to provide our customers with the best possible service. Customers who servers reside on this node will have their servers properly shut down and then rebooted when the node comes back online. Less than 25 minutes of service disruption is expected while...

Client Area Software Update
Monday, April 24, 2017

VPSCheap underwent a major software upgrade on 4/24/17 to better serve its customers. The following issues are known at this time: Customers unable to view services/showing correctly on the Client Area Homepage -  This has been resolved. Support ticket previews on the Client Area Homepage are not displaying correctly -  This has been resolved. DNS Management control panel...

Reboot of node28 for updates
Friday, March 31, 2017

Technicians will be rebooting node28 at 2 AM US Eastern Daylight Time to apply feature updates to the underlying software in order to continue to provide our customers with the best possible service. Customers who servers reside on this node will have their servers properly shut down and then rebooted when the node comes back online. Less than 25 minutes of service disruption is expected while...

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