On October 11th, starting at 7 am EST, we will be migrating one of our hypervisors, 4701guest1, to new hardware. This will provide better stability and performance for the hypervisor. We expect downtime to last 15-20 mins. We will do our best to minimize this as much as possible.
On Friday Sep 21st, starting at 2 am EST, VPSCheap will be performing scheduled maintenance in two of our hypervisors. We will do our best to minimize any impact that might arise from this.
We will be rebooting one of our nodes tonight for network performance enhancement starting at 11pm CST. Total expected downtime for clients impacted should be less than 15 minutes.
Update: This issue has been resolved and all customer DNS functions should be functional at this time. Please contact customer care if you experience any difficulty. Original Message: The VPSCheap team is currently aware of an issue affecting customer's ability to add, edit, or remove DNS zones from the DNS management control panel. The issue has been debugged and passed to our software...
The majority of rebuilds are complete on our large storage array, all client services were returned to normal late last night/ early this morning. Some minor repairs are still underway but we do not expect any impact on client side operations at this time.
Hello, The large storage array which underlies some nodes is performing a partial rebuild which is causing some delays, the issue will resolve over the course of the evening.
We will be performing some node restarts tonight to upgrade system resources, client VMs will be restarted automatically during this process
We will be rebooting some nodes tonight to increase CPU resources, client VMs will be restarted automatically
On December 29th, starting at 3 am EDT, our technicians will be performing scheduled maintenance in one of our Dallas hypervisors. Some downtime will be necessary. We will do everything we can to minimize the impact. The vast majority of customers will not be affected by this. We apologize in advance for the inconvenience this might cause.
At approximately 11:30 PM (2330 hrs) US Eastern Standard Time on Thursday 11/9/17 our staff will temporarily close the Client Area to upgrade our software and introduce new features to allow us to serve you better. This outage is expected to last no more than 60 minutes. Should you require assistance with your services during this time please feel free to reach out to our support team at...