Announcements

Client Area Software Update
Monday, April 24, 2017

VPSCheap underwent a major software upgrade on 4/24/17 to better serve its customers. The following issues are known at this time: Customers unable to view services/showing correctly on the Client Area Homepage -  This has been resolved. Support ticket previews on the Client Area Homepage are not displaying correctly -  This has been resolved. DNS Management control panel...

Reboot of node28 for updates
Friday, March 31, 2017

Technicians will be rebooting node28 at 2 AM US Eastern Daylight Time to apply feature updates to the underlying software in order to continue to provide our customers with the best possible service. Customers who servers reside on this node will have their servers properly shut down and then rebooted when the node comes back online. Less than 25 minutes of service disruption is expected while...

Client Area Maintenance
Wednesday, February 15, 2017

Our administration team will be conducting regular maintenance on the billing system tonight between the hours of 11 PM and 2 AM US Eastern Time. The system may be inaccessible at that time. Thank you for your patience.

We have a few reports of customers unable to reach their servers. We have confirmed the connectivity issues reside with select internet provider's peering partners and there are no connectivity issues within VPSCheap's infrastructure at this time. Some customers may experience intermittent connectivity issues until these providers resolve the peering issues. We apologize for any...

Client Area Maintenance
Thursday, September 29, 2016

In order to better serve our customers we will be conducting routine maintenance on the client area beging at approximately 1 AM US Eastern Daylight Time, with the period lasting around 20 minutes. Thank you for your patience.

Network disruption
Tuesday, September 13, 2016

At approximately 16:50 CST we detected a network disruption and are working to restore full connectivity. Please monitor our client area and social media for updates. Thank you for your patience

node14 Issues
Monday, September 12, 2016

There is currently a storage issue on node14 affecting customers. Agents are working to restart the node and migrate containers elsewhere on the network to stabilize services. Thank you for your patience.

node12 Reboot
Saturday, September 3, 2016

In order to continue to provide you with excellent services and the latest features our systems administration team will be rebooting node12 Sunday early morning, US Eastern Daylight Time. All VMs will be gracefully powered down, the node rebooted and then the VMs booted back online. This typically takes between 10 and 20 minutes. Customers with containers hosted on this node will experience...

Client Area Maintenance
Wednesday, May 18, 2016

Starting at 10 PM U.S. Eastern Daylight Time (EDT) on Thursday, May 19th there will be scheduled client area maintenance which last approximately 2 hours to allow us to upgrade software to serve you better and bring you more value. The VPS control panel will still be available and we may be reached by email at [email protected]  during the window.

Today we have added both: Ubuntu 15.04 64bit Debian 8 64bit to our template store. Customers can re-install their servers if they wish from their client area.

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