Our crypto currency payment processor will be conducting scheduled maintenance on January 26, 2020 starting at 1600 US Eastern Standard Time, lasting up to 4 hours.
If you experience difficulty making a payment during this time frame, please try again once the maintenance window has been completed.
Thanks for your understanding!
Network engineers will be performing maintenance on the core network infrastructure in our Dallas, Texas facility on January 21, 2020, at 8 PM EST. The maintenance window is scheduled to open at 8 PM EST and close at 10 PM EST. During the maintenance window services may become unavailable for short periods of time while the network ... Read More »
Starting January 23, 2020, at 12:00 PM EST our development team will begin the initial deployment of our brand new help desk system. The software vendor for our existing help desk solution has chosen to discontinue development of their software prompting us to begin the transition to our brand new help desk. The initial feature set of our new ... Read More »
Update: All credit and debit card functions are now fully operational. Thanks for your patience. Update: The upgrade has been completed. We are aware of the following issues at this time that are continuing to be troubleshooted: Some customers are experiencing issues updating credit or debit cards on file from the Client Area. Technicians ... Read More »
One of our hypervisors will be undergoing a hard drive replacement on Sat September 7th starting at 2 pm EST. Expected downtime is 30 minutes.
We will be performing work on our storage system for our DFW budget VPS services tonight.
Total downtime should be less than 1 hour for clients impacted.
We will be rebooting one of our DFW nodes tonight at 12:00 am, CST to perform maintainence. Total downtime for client VMs should be less than 30 minutes.
On Sunday March 10th, starting at 10 am EST, we will be conducting scheduled maintenance in our KVM hypervisors. KVM customers might experience intermittent downtime during a 60-minute period.
We apologize for the inconvenience.
We will be rebooting one of our DFW nodes tonight to apply an upgrade, we expect minimal downtime for client VMs on the affected node.
An unplanned restart was performed for one of our DFW nodes due to a DOS type event. VMs are starting normally and should all be back online within 30-60 minutes.